We are both passionate and dedicated to ensuring our clients receive the best service possible.

From binding coverage, to things like accounting, premium financing, processing certificates of insurance, making policy change requests, and even to helping our clients through the process of filing claims, our professional Service Team will be there to help you with all of your insurance needs.



Andrea Der Manouel

Agency Operations Manager
Managing Director of MDM Charitable Giving Services

Cynthia A. Frank

Staff Accountant

Darla Ferriera

Senior Account Manager – Worker’s Compensation

Debbie L. Jett

Customer Service Agent – Personal Lines

Emily Haggmark-Mecartea

Office Administrator

Karen Powell

Senior Account Manager – Commercial Lines

Linda A. Stone

Underwriting Manager – Commercial Lines

Melanie Marlow

Account Manager – Commercial Lines & S.B.U.

Noreen E. Russell

Senior Account Manager – Commercial Lines


Patsy Zambrano-Ochoa

Administrative Assistant – Commercial Lines

Stacey L. Barnes

Senior Account Manager – Commercial Lines

Tammie Pederson

Senior Account Manager – Life & Health Services