We are both passionate and dedicated to ensuring our clients receive the best service possible.

From binding coverage, to things like accounting, premium financing, processing certificates of insurance, making policy change requests, and even to helping our clients through the process of filing claims, our professional Service Team will be there to help you with all of your insurance needs.


Andrea Der Manouel

Agency Operations Manager
Managing Director of MDM Charitable Giving Services


Cynthia A. Frank

Staff Accountant


Emily Haggmark-Mecartea

Office Administrator


Kayln Sargent

Account Manager – Commercial Lines


Melanie Marlow

Senior Account Manager – Commercial Lines


Noreen E. Russell

Senior Account Manager – Commercial Lines


Patsy Zambrano-Ochoa

Personal Lines Account Manager / Commercial Lines Assistant


Tammie Pederson

Senior Account Manager – Life & Health Services


Raquel Nunez

Senior Account Manager – Commercial Lines